Security center

Your money and data deserve layered defense.

Qenti Bank combines technical controls with client best practices — because security is a shared responsibility.

How we protect you

Bank-grade controls across channels.

Encryption in transit

TLS/HTTPS with modern cipher suites for internet banking and our website.

Multi-factor authentication

Extra verification beyond your password for eligible logins and sensitive actions.

Fraud monitoring

Systems review transaction patterns and may challenge unusual activity.

Card controls

Lock/unlock cards, set alerts, and review authorizations in internet banking.

Session safeguards

Automatic timeouts and device recognition help reduce takeover risk.

Secure operations

Access to internal systems is restricted, logged, and reviewed.

Client checklist

Habits that dramatically reduce risk.


  • Never share passwords, OTPs, or one-time codes with anyone
  • Qenti will not ask you to transfer funds to “protect” your account
  • Bookmark the official login URL; avoid links in unexpected emails
  • Use unique passwords and a reputable password manager
  • Enable alerts for logins and large transactions
  • Keep your phone OS and browser updated
Report a concern
Phishing

If something feels wrong, pause.

Contact us through published phone numbers or secure message after you log in — not through a link in a suspicious email.

If you suspect fraud

Act quickly.

Freeze cards

Lock debit/credit immediately in internet banking.

Change credentials

Reset password and review recent devices/sessions.

Contact Qenti

Call +1 (800) QENTI-42 or message support.

Document

Note dates, merchants, and communications for the investigation.